Privacy Policy

Last updated: May 17, 2025

Privacy Policy for Bincang AI

Last Updated: May 17, 2025

1. Introduction

Bincang AI ("we," "us," or "our") operates an AI-powered chat platform designed to assist users with tasks, creativity, and productivity. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our AI chat engine. By using our services, you agree to the terms outlined below.

2. Information We Collect

a. Data You Provide

Messages:

Content of your chats, queries, and uploaded files (e.g., documents, images).

Account Information:

Email, name, and profile details (if you create an account).

Feedback:

Surveys, reviews, or support requests.

b. Automatically Collected Data

Usage Data:

Interaction logs, session duration, and features used.

Device/Technical Data:

IP address, browser type, operating system, and approximate location.

Cookies:

We use cookies to improve functionality (you can manage preferences via browser settings).

c. AI-Specific Data

Training Data:

Anonymous and aggregated chat data may improve our AI models (no personally identifiable information is used).

Third-Party APIs:

If integrated, their data practices apply (e.g., OpenAI, Anthropic).

3. How We Use Your Data

To deliver and improve our AI services.

To personalize responses and maintain conversation context.

For analytics (e.g., measuring feature performance).

To comply with legal obligations and prevent misuse.

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing may occur with:

Service Providers:

Hosting, analytics, or customer support tools.

Legal Compliance:

If required by law (e.g., court orders).

Business Transfers:

Mergers or acquisitions (users will be notified).

5. Data Security

Encryption:

Data transmitted via HTTPS/TLS.

Access Controls:

Strict internal policies limit employee access.

Retention:

Chat logs are anonymized or deleted after 90 days unless retained for legal/compliance reasons.

6. Your Rights

Depending on your location, you may:

Access, correct, or delete your data.

Opt out of non-essential data processing.

Withdraw consent (if processing relies on it).

Lodge complaints with a data protection authority.

7. Children's Privacy

Our services are not designed for users under 13 (or 16 in the EU). We do not knowingly collect their data.

8. Changes to This Policy

We may update this policy periodically. Continued use of our services constitutes acceptance of revisions.

9. Contact Us

For questions or requests:
Email: [email protected]

Have Questions About Our Privacy Practices?

Our team is here to help you understand how we protect your data.